At Ray & Sol, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and share your personal data when you visit our website and make purchases. Please read this policy carefully to understand how your personal information will be used.

1. Information We Collect

When you make a purchase or interact with our website, we collect the following personal information:

• Name
• Shipping Address
• Email Address
• Payment Information (processed by a secure payment gateway)

We only collect the information necessary to process your order and ensure smooth delivery of products.

2. How We Use Your Information

We use your personal data for the following purposes:

• To process and fulfill your orders, including shipping your products to the correct address.
• To communicate with you about your order (e.g., order confirmation, shipping updates).
• To improve the services we offer on our website.

3. Sharing Your Information

To fulfill your order, we need to share your name and address with a third-party business, Teemill Tech LTD. This is necessary so that your order can be shipped directly to you from their facilities.

• Teemill Tech LTD will only receive your name and shipping address for the purpose of processing and shipping your order.
• Teemill Tech LTD has its own Privacy Policy that governs how they handle your personal data. You can view their privacy policy here: Teemill Privacy Policy.

We ensure that Teemill Tech LTD complies with privacy and security standards to protect your data.

4. Data Security

We take reasonable steps to protect the personal data you share with us. Your payment information is processed securely by our trusted payment processors, and we follow best practices to prevent unauthorized access, use, or disclosure of your data.

5. Your Rights

As a customer, you have the following rights regarding your personal data:

• Right to Access: You can request access to the personal data we hold about you.
• Right to Rectification: You can ask us to correct any incorrect or incomplete information.
• Right to Erasure: You can request that we delete your personal data, subject to certain conditions.
• Right to Object: You can object to how we process your personal data in certain circumstances.

If you wish to exercise any of these rights, please contact us at [email protected].

6. Consent

By using our website and agreeing to our Terms and Conditions, you consent to the collection and sharing of your personal data as described in this Privacy Policy. This includes passing on your name and address to Teemill Tech LTD to enable order fulfillment.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the last updated date will be revised accordingly. We encourage you to review this policy regularly to stay informed about how we are protecting your information.

8. Contact Us

If you have any questions or concerns about how we collect, use, or share your personal data, please contact us at:

Email: [email protected]
Phone: 07411141485
Website: www.rayandsol.co.uk